Shipping policy

Shipping Policy

Thank you for shopping with Welida Global Solutions Inc. We are committed to providing reliable and efficient shipping services to ensure your order arrives safely and on time.

This Shipping Policy explains our shipping procedures, processing times, delivery estimates, and related information.

1. Order Processing Time

All orders are processed within:

1–3 business days

after payment confirmation.

Please note:

Orders are not processed or shipped on weekends or public holidays.
Processing times may be extended during peak seasons, holidays, promotions, or unexpected circumstances.
You will receive a shipping confirmation email with tracking information once your order has been shipped.

2. Shipping Methods and Delivery Times

Delivery times vary depending on your location and shipping method selected at checkout.

Estimated delivery times:

Shipping Method	Estimated Delivery Time
Standard Shipping	7–15 business days
Expedited Shipping	3–7 business days

Delivery times are estimates only and are not guaranteed.

Actual delivery times may be affected by:

Shipping carrier delays;
Weather conditions;
Customs clearance;
Incorrect shipping information;
Other circumstances beyond our control.

3. Shipping Locations

We currently ship orders to eligible locations within:

United States
International destinations where available

Shipping availability and costs will be calculated during checkout based on your shipping address and order details.

4. Shipping Costs

Shipping fees are calculated based on:

Destination;
Package weight;
Package dimensions;
Selected shipping method.

Any applicable shipping charges will be displayed during checkout before payment.

From time to time, we may offer free shipping promotions. Promotional shipping terms will be displayed on our website.

5. Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information.

You can use the tracking number provided to monitor your package status.

Please allow 24–72 hours for tracking information to update after shipment.

6. Incorrect Shipping Information

Customers are responsible for providing accurate shipping information at checkout.

If an incorrect address is provided:

Please contact us as soon as possible at wjaaa6688@gmail.com.
We will try our best to assist before the order is shipped.

Welida Global Solutions Inc is not responsible for orders delivered to incorrect addresses provided by the customer.

7. Lost, Stolen, or Damaged Packages

Once an order has been shipped and transferred to the shipping carrier, responsibility for the package may be subject to the carrier's policies.

If your package is:

Lost;
Marked as delivered but not received;
Damaged during transportation;

please contact us at:

Email: wjaaa6688@gmail.com

We will work with you and the shipping carrier to investigate and provide assistance where possible.

8. International Orders and Customs

For international shipments:

Customers may be responsible for customs duties, import taxes, or other fees imposed by their country.
Customs clearance delays are outside of our control.
Customers are responsible for ensuring that products can legally enter their destination country.